FAQ's for owners
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What services do you provide as a property management company?
We offer comprehensive services including tenant screening, rent collection, property maintenance, inspections, and financial reporting to ensure your property runs smoothly. Learn more.
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How do you screen potential tenants?
We conduct thorough background checks, including credit history, rental history, employment verification, and criminal background checks to find reliable tenants.
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What fees do you charge for your services?
Our fees typically include a management fee based on a percentage of the monthly rent, as well as additional fees for leasing, maintenance, and other services. We can provide a detailed breakdown upon request.
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How do you handle maintenance and repairs?
We have a network of trusted contractors and vendors to handle maintenance and repairs. We also offer emergency services to address urgent issues promptly.
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How do you ensure my property is well-maintained?
We perform regular property inspections and address any issues proactively. Our maintenance team ensures that your property is kept in top condition to maximize its value and appeal.
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How do you handle rent collection and late payments?
Rent is collected electronically, and we enforce strict rent collection policies. If a tenant is late, we follow up with notices and implement late fees in accordance with the lease terms.
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What happens if a tenant needs to be evicted?
We manage the entire eviction process, from issuing notices to representing you in court if necessary. Our goal is to minimize legal costs and ensure a smooth transition to a new tenant.
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How do you handle tenant communication?
We serve as the primary point of contact for tenants, handling all communications, including maintenance requests, lease issues, and rent payments. We do this utilizing the AppFolio platform, which you can also access at any time. We keep you informed but take care of day-to-day operations.
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What types of properties do you manage?
We manage a wide variety of residential properties, including single-family homes, condos, townhomes, and multi-family units. We also handle vacation rentals and commercial properties.
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Will I have access to financial reports for my property?
Yes, we provide detailed monthly and annual financial reports, including income statements, expense reports, and tax documents. Owners can access these reports through our online AppFolio portal.
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How do you set the rental price for my property?
We conduct a comprehensive market analysis, considering comparable properties, location, and current rental demand to set a competitive and fair rental price for your property.
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What is your process for filling vacancies?
We use targeted marketing strategies, including online listings, social media, and local advertising to attract qualified tenants quickly. We handle showings, applications, and lease signings on your behalf.
